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TERMS & CONDITIONS

This website is the official website of Wastra Indonesia London, where all content such as text, graphics, media, designs, and logos are the legal properties of Wastra Indonesia London.

Wastra Indonesia London strives to provide the best and safest online browsing and shopping experience on our website. By browsing through the pages and content of our website, you are agreeing to our terms and condition of the business and our Privacy Policy set out on this website.   

Wastra Indonesia London endeavours to provide product information as accurately as possible for each of the products or services we offer on our website. Please be informed that all our products are individually hand-made, therefore we do not offer any identical products. You may find products that are visually similar but may physically vary in shades, design details, and dimensions. Please also be informed that each monitor setting varies therefore product colour representation may be affected by your monitor setting and quality.

When shopping on our website, you are responsible for checking and ensuring that you have read and understood all details provided about the products and services we offer on this website and that are satisfied with the information and visual photographic representations provided.  You are also responsible to check and agree with our Shipping Terms, Return & Refund Policy together with our Privacy Policy before placing your order.  

All orders are processed based on stock availability and successful completion of payment. We reserve the right to refuse the sale of our products or services to any individual or company.

All orders will be packaged securely and appropriately to prevent any damage during transit. We advised that a parcel should be opened and inspected as soon as it arrived. If your order arrived damaged, you must notify us within 48 hours from the arrival date (based on tracking information).

Wastra Indonesia London reserve the right to make amendments to the content of this website and to the terms and conditions set out on this website without prior notice. Any amendment will take effect once the amendments are published. You (our customers) are required to read and accept our terms and conditions of services and our Privacy Policy at the time of your visit. Your continued use of our website, indicates your full acceptance of our Terms and Conditions of business.

If you require any additional information about our products and services please contact us customeservice@wastra-indonesia.com. We have provided a list of FAQ’s, which might help you to make choices of any products and services available on this website.  

 

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